Q: How long is the shipping?

A: 48 hours within UK if order is placed (and payment) received before 4pm. Due to the high demand for some products, expect some delays. 

    For European customers, estimated delivery time will be 3-10 days depending on your location. Please also note that: 

  • The delivery periods as provided are indicative only.
  • The estimated shipping time does not include possible customs delays.
  • The general and specific holidays in the destination country are not taken into account.
  • We can not be held responsible for missing the estimated delivery periods.
  • In the case of product returns, delivery fees are the responsibility of the buyer.

If your order hasn't arrived in the estimated delivery times, please contact our support team at admin@medicoshop.co.uk.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Q: Do you accept Cash On Delivery?

A: No we do not.

Q: Where will my items ship from?

A: We have fulfillment centre in Laceby, UK.


Q: Can I get a refund? 

A: Yes within 30 days of purchase. The product must be sent back in its original package and intact. 

 Q: How Secure is the website?

A:  Medicoshop adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Q: Do you ship internationally? 

A:  We can ship internationally.

Q: How can I get my tracking number?

A: Tracking numbers will be provided after we shipped the item.

For any other inquiries, please do not hesitate to contact us at admin@medicoshop.co.uk